I graduated from University of South Carolina Law School in 1984 and began working for South Carolina Legal Services (SCLS) in 1986. I have been involved in management since 1992.  I have been the Intake Managing Attorney of SCLS since 2002. I supervise staff in local offices and conduct intake staff trainings statewide. Through collaboration, I have authored SCLS' Intake “playbook” Manual that has been used by other LSC programs in developing their intake policies, procedures, and intake script questions. SCLS' Intake “playbook” Manual is on LSC's website as a best practice. In addition, I continue to be a team member for SCLS' online intake system that allows applicants to apply for legal services in 47 case types and is a team member on our SCLS’ SharePoint site.