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Legal Services Corporation’s 2015 TIG Conference
San Antonio, TX
January 14-16, 2015 
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Tuesday, January 13
 

4:00pm

Registration
To register in advance for the TIG Conference, go to 
https://www.regonline.com/2015TIG

Tuesday January 13, 2015 4:00pm - 6:00pm
La Villita Foyer, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

Welcome Gathering/Dinner on Your Own
Tuesday January 13, 2015 5:00pm - 6:30pm
La Villita A, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205
 
Wednesday, January 14
 

7:30am

Breakfast and Registration
To register in advance for the TIG Conference, go to 
https://www.regonline.com/2015TIG

Wednesday January 14, 2015 7:30am - 8:30am
La Villita Foyer, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:30am

Welcome and Opening Plenary: Improving Access to Justice through Technology - A Global Perspective
Access to Justice is a local issue on a global scale. The challenges low-income people in the US face in finding help for their legal problems are faced by people around the world. This panel will look at how other countries are using technology to improve access and at how those solutions and ours can be shared to the benefit of all. It will explore efforts underway to provide coordination and cooperation. Also, it will look at how understanding legal procedures from other countries can be helpful in understanding the mindsets of those from other cultures seeking our help.

Moderators
avatar for Glenn Rawdon

Glenn Rawdon

Senior Program Counsel for Technology, Legal Services Corporation
Glenn Rawdon is Program Counsel for Technology with the Legal Services Corporation. He is responsible for helping legal services programs with their technology efforts and with the administration of the Technology Initiative Grants (TIG) program. Since the program started in 2000, TIG has made over 640 grants totaling over $53 million, many of them in partnerships with SJI and the courts. He is a member of the Executive Committee of the... Read More →

Speakers
avatar for Bonnie Rose Hough

Bonnie Rose Hough

Managing Attorney, Center for Families, Children & the Courts, Judicial Council of California
Bonnie Rose Hough is the Principal Managing Attorney for the Judicial Council of California’s Center for Families, Children & the Courts, where she has been employed since 1997. The focus of her work is on helping courts meet the needs of litigants who cannot afford counsel. She staffs the Shriver Civil Counsel Implementation Committee and manages the evaluation of that project. Her wonderful staff coordinates the California Courts Self-Help... Read More →
JS

John Simpson

Manager, Community Publishing Services, Legal Services Society (BC Canada)
John Simpson manages community outreach and publishing services at Legal Aid BC and is a lawyer.He is passionate about making public legal information more accessible and useable through online resources, social media, print publications, community outreach and training, partnerships and innovation.
avatar for Roger Smith

Roger Smith

International Legal Aid Group, Consultant
Roger is a researcher, consultant and activist on legal aid. He is about to publish a study of developments in the digital delivery of legal services to those on low incomes (to be available on http://www.thelegaleducationfoundation.org). He co-authored Face to Face Legal Services and their Alternatives: global lessons from the digital revolution published in January 2014 (http://www.strath.ac.uk/media/faculties/hass/law/cpls... Read More →
DJ

Dr. Jin Ho Verdonschot

Justice Technology Architect, HiiL Innovating Justice
Dr. Jin Ho Verdonschot is Justice Technology Architect and Head of Justice Technology at HiiL Innovating Justice in The Hague, Netherlands. He designs and creates user-friendly platforms for the justice system and received a PhD in law at Tilburg Law School. Jin Ho increasingly got fascinated by how technologies offer opportunities to not just replicate existing justice processes online, but to fundamentally improve them. At HiiL Innovating... Read More →


Wednesday January 14, 2015 8:30am - 10:00am
La Villita B&C, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

10:00am

Break
Wednesday January 14, 2015 10:00am - 10:15am
La Villita Foyer, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

10:30am

Are you agile?
Agile can make projects more visible, more focused on delivering value, and more responsive to ever-changing needs. Learn what Agile is and how Illinois Legal Aid Online and Legal Services Corporation are using two of the most popular Agile frameworks to better manage teams and projects, improve quality, and deliver solutions that meet user needs. We'll also demo free and low-cost Agile tools for managing Agile projects.

Speakers
avatar for Peter Campbell

Peter Campbell

Chief Information Officer, Legal Services Corporation
Peter Campbell is the Chief Information Officer at Legal Services Corporation. Prior to joining LSC, Peter spent five years managing technology at Earthjustice, the nation's leading environmental law firm, and seven years serving as IT Director at Goodwill Industries of San Francisco, San Mateo and Marin Counties, Inc. Peter has a broad knowledge of networks, databases, email and the web. In 2003, he won a "Top Technology Innovator" award from... Read More →
avatar for Gwen Daniels

Gwen Daniels

Technical Director, Illinois Legal Aid Online
Gwen Daniels has served as Illinois Legal Aid Online's Technical Director since August 2004. She is the primary architect for all of its technology-based solutions and products. She is a full-stack developer and works in PHP & Drupal, JavaScript, CSS, HTML5, Behat, and other software technologies. Gwen has a B.B.A in Accounting with a concentration in Computer Science and a J.D. from DePaul College of Law.


Wednesday January 14, 2015 10:30am - 11:45am
Conference Center: Salon E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

10:30am

Author in the Cloud: The A2J Author® 5.0 Rollout and Round 2 of the A2J Clinical Project
This session will discuss our work on TIGs to develop a new platform for A2J Author in the cloud, a mobile viewer and document assembly subsystem, as well as a TIG to establish cyber clinics that teach students how to create document assembly projects for self-represented litigants. John Mayer, the Executive Director of the Center for Computer-Assisted Legal Instruction (“CALI”) will present the roll out of A2J Author 5.0 and discuss where we are in the design process for the mobile viewer and document assembly subsystem. IIT Chicago-Kent College of Law Professor Ronald Staudt and Alexander Rabanal, Access to Justice Fellow at the Center for Access to Justice & Technology, will recap the results of the first round of A2J Author Course Project, an initiative to support the teaching of A2J Author in law schools nationwide, as well as discuss the exciting developments of the second round.

Speakers
avatar for John Mayer

John Mayer

Executive Director, Center for Computer-Assisted Legal Instruction (CALI)
John Mayer has a BS in Computer Science and Masters in Computer Science from Northwestern University and Iliinois Institute of Technology respectively. He has been CALI's Executive Director since 1994. CALI is a 501(c)(3) consortium of US law schools that works at the intersection of technology, legal education and access to justice. CALI is the developer of A2J Author which has been used over 3.5 million times since its inception in 2005.
avatar for Alex Rabanal

Alex Rabanal

Associate Director, The Law Lab, IIT Chicago-Kent College of Law
avatar for Ron Staudt

Ron Staudt

Director, Center for Access to Justice and Technology Chicago-Kent College of Law
Ronald W. Staudt is Professor of Law and Director of the Center for Access to Justice & Technology at Chicago-Kent College of Law. Professor Staudt teaches Justice and Technology Practicum and Practice & Professionalism. The Center for Access to Justice & Technology (CAJT) uses Internet resources to improve access to justice with special emphasis on building Web tools to support legal services advocates, pro bono volunteers and pro se... Read More →


Wednesday January 14, 2015 10:30am - 11:45am
Conference Center: Cavalier, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

10:30am

Data Analytics: Using Data You Have (and maybe others!) to Analyze Service Delivery
The purpose of the session is to present current data analysis projects around the country and provide insight into what data is used, how it is analyzed, and what it tells us. The session will present three projects and then a short presentation of Big Data concepts and current practice.
1. New Mexico Legal Aid: Using case data from multiple agencies to identify service delivery gaps and opportunities. Presenter: Ed Marks, Executive Director New Mexico Legal Aid
2. Philadelphia Legal Assistance: How to link case data to publicly available data sources in order to estimate the magnitude of legal needs in the community and measure the impact of legal services. Presenter: Jonathan Pyle, Contract Performance Officer, Philadelphia Legal Assistance
3. Florida Bar Foundation: consolidating case data from all legal services programs in the State of Florida to create a comprehensive picture of the Florida delivery system with an eye towards systemic improvement. Presenter: Chuck Hays, Data Analyst, Florida Bar Foundation.
4. Big Data: what it means and where its going: using data "lakes" that serve as pools of data with disparate formats and through the use of ever evolving meta tag schema to allow for ad hoc analysis. Presenter: Joyce Raby

Speakers
avatar for Ed Marks

Ed Marks

Executive Director, New Mexico Legal Aid, Inc.
Ed Marks is Executive Director for New Mexico Legal Aid, a statewide LSC-funded program with 10 offices and 70 staff. Ed is also a member of the New Mexico Commission on Access to Justice. Between 2004 and 2011, Ed was Litigation Director for Legal Aid of Western Ohio, Ed also has been a national trainer and consultant for legal aid technology, and participated in LSC’s 2012 Summit on the Use of Technology to Enhance Access to Justice. Ed began... Read More →
avatar for Jonathan Pyle

Jonathan Pyle

Contract Performance Officer, Philadelphia Legal Assistance
Jonathan Pyle is an attorney with Philadelphia Legal Assistance, a non-profit organization that provides free legal services to low-income people in civil matters. At PLA he develops self-help resources for clients, implements new uses of technology, automates processes, and merges disparate public and private data sources to inform broad-based advocacy on behalf of low-income people. Before joining PLA, he practiced law in the areas of class... Read More →
avatar for Joyce Raby

Joyce Raby

Executive Director, Florida Justice Technology Center
Joyce is the Executive Director of the Florida Justice Technology Center (FJTC), a statewide technology support center. FJTC partners with legal aid organizations, the courts, the clerk’s offices, pro bono efforts, the private bar, and others to increase access to justice through the innovative use of technology. FJTC receives grant monies from the Florida Bar Foundation, with funding that originated with The Florida Bar. FJTC currently... Read More →
avatar for Jennifer Wimberly

Jennifer Wimberly

Director of Grants, The Florida Bar Foundation
Jenn Wimberly, Director of Grants, The Florida Bar Foundation, oversees the Florida Bar Foundation’s grantmaking policies, procedures, and activities. She works with Florida’s 28 General Support and other grantees and makes decisions related to grant applications, funding decisions, and grant reporting. Jenn has been at the Foundation since 2008. Prior to her work at the Foundation, she was a legal aid attorney at both the Legal Aid Society... Read More →


Wednesday January 14, 2015 10:30am - 11:45am
La Villita A, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

10:30am

Mobile Innovations for Clients
This session will focus on a few of the latest innovations utilizing mobile devices in service delivery. Presenters will cover optimizing content for mobile websites, mobile apps and discuss how programs have used SMS text campaigns for delivery of client resources and referral information.

Speakers
avatar for Matthew Burnett

Matthew Burnett

Immigration Advocates Network, Director
Matthew is director of the Immigration Advocates Network (IAN), a collaborative effort of leading immigrants' rights organizations designed to increase access to justice for low-income immigrants and strengthen the capacity of organizations serving them. Before joining IAN Matthew worked representing low-income immigrants at East Bay Sanctuary Covenant and Northwest Immigrant Rights Project, and served as a law clerk to Justice Z.M. Yacoob of the... Read More →
avatar for Danielle Rebar

Danielle Rebar

Website Manager, Northwest Justice Project
Danielle Rebar began her career with the Northwest Justice Project in April 1997 when she was hired as a part-time legal assistant while attending the University of Washington. She held this position until the following year when NJP launched its first website, and then transitioned into a full-time position managing the program’s websites and legal education content. Over the past 17 years she has become proficient in website usability and... Read More →
avatar for Teri Ross

Teri Ross

Program Director, Illinois Legal Aid Online
As Program Director at Illinois Legal Aid Online (ILAO), Teri leads ILAO's content, technology, user experience and outreach staff. She fosters strategic partnerships with local and national leaders and groups, pursues innovations, and leads development of new and transformed products and services. A graduate of DePaul College of Law & Northwestern University, Teri has the unfortunate distinction of being the sole nonredhead in her family.


Wednesday January 14, 2015 10:30am - 11:45am
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

10:30am

Tools of Choice
A lot of law-related choices - by clients, self-helpers, and legal professionals - don't lend themselves to support by technologies like document assembly and expert systems, which rely upon coded rules and procedures. Choices typically require individualized balancing of considerations, tradeoffs, and reconciliation of competing evaluative perspectives. This session will review existing and forthcoming technologies that help in these aspects of decision making. We'll talk about both the choice of technology and the technology of choice.

Speakers
avatar for Marc Lauritsen

Marc Lauritsen

President, Capstone Practice Systems
Marc Lauritsen, president of Capstone Practice Systems, practiced and supervised in legal aid offices for seven years, then served as an instructor, director of clinical programs, and a senior research associate at Harvard Law School. Marc directed Project PERICLES there, which focused on computer applications in legal services. He was "chief e-legal officer" at AmeriCounsel.com, which developed an online environment for low-cost, high-quality... Read More →


Wednesday January 14, 2015 10:30am - 11:45am
Conference Center: Salon D, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

12:00pm

Lunch with ABA President William C. Hubbard
Introduction by John G. Levi, LSC Board Chairman

Speakers
avatar for William C. Hubbard

William C. Hubbard

President, American Bar Association
William C. Hubbard is President of the American Bar Association. He previously served a two-year term as Chair of the ABA's House of Delegates. Mr. Hubbard is a past president of the American Bar Foundation and the American Bar Endowment. He is a member of the council of the American Law Institute. | | Mr. Hubbard is Chairman of the Board of the World Justice Project. He is a Fellow of the American College of Trial Lawyers and the American... Read More →


Wednesday January 14, 2015 12:00pm - 1:30pm
La Villita B&C, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

1:45pm

Before You Install: Selecting Software that Suits Your Needs
When it comes to the software that keeps your organization running, deciding on a solution is a process that shouldn't be taken lightly. You need to spend time organizing your priorities, weighing the actual cost of software solutions, and considering the needs of all the staff members who will use your purchase. We'll look at several methods to define software requirements, how to get the most out of demos, and think through how to right-size your own process.

Speakers
LQ

Laura Quinn

Idealware, Director of Partnerships and Knowledge
Laura has been working in the software sector for nearly 20 years. As Idealware’s Director of Partnerships and Knowledge, she works with nonprofit leaders to guide the creation of research based information to help nonprofits make smart technology decisions. Prior to founding Idealware, Laura was an independent consultant helping nonprofits create internet strategies, select appropriate software, and then build | sophisticated websites on... Read More →


Wednesday January 14, 2015 1:45pm - 3:00pm
Conference Center: Salon D, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

1:45pm

Data Analysis Strategies to Maximize Impact
In order to understand clients’ needs and to maximize the impact of work on their behalf, legal aid organizations can employ various types of analyses using a combination of internal data and external data. Two legal aid organizations (The Legal Aid Society of Cleveland and Montana Legal Services Association) will share research and analysis methods they developed in partnership with a local academic institution (the Levin College of Urban Affairs at Cleveland State University) to identify and better meet the needs of their clients. This session will include (1) a research framework that can be used to design a data analysis process, (2) examples of spatial and trend analyses, including a list of maps that every legal aid organization should have, (3) a data dashboard tool that can be used for real-time snap shots of client and case data, and (4) ideas about partnering with research institutions.

Speakers
CC

Colleen Cotter

Executive Director, The Legal Aid Society of Cleveland
Colleen M. Cotter is the Executive Director of The Legal Aid Society of Cleveland, serving in that position since 2005. Cleveland Legal Aid provides civil legal assistance to 8,000 clients each year, focusing on safety and health, education and economic stability, shelter, and ensuring government agencies and the justice system are accountable and accessible. Colleen serves on the Board of Directors of the Saint Luke's Foundation and the... Read More →
avatar for Brian A. Mikelbank

Brian A. Mikelbank

Associate Professor of Urban Studies, Cleveland State University
Brian A. Mikelbank is an associate professor of Urban Studies in the Maxine Goodman Levin College of Urban Affairs at Cleveland State University. He is an urban geographer with varied interests in quantitative spatial analysis. His recent research focuses on the spatial analysis of metropolitan housing markets and dynamics of urban-suburban change. Brian teaches classes in housing analysis, quantitative and spatial data analysis, urban geography... Read More →
avatar for Alison Paul

Alison Paul

Executive Director, Montana Legal Services Association
Alison Paul is the Executive Director of the Montana Legal Services Association in Helena, Montana. Alison attended law school at the University of Kansas, and was in private practice in Chicago, Illinois, primarily advising tax-exempt organizations before moving to Montana. Alison joined the Montana Legal Services Association in 1998 as an attorney with its Domestic Violence Unit, and became the Executive Director in 2011. Alison is a member... Read More →
avatar for Rachel J. Perry

Rachel J. Perry

Principal, Strategic Data Analytics
Rachel J. Perry is Founder and Principal at Strategic Data Analytics, LLC. SDA is a data analysis consulting firm which helps organizations use data to celebrate successes, assess client service effectiveness, analyze client need, increase organizational efficiency, impress funders, increase revenue, design and implement outcome measures, and to grow internal capacity to use data in support of organizational goals. Ms. Perry has over 18 years... Read More →


Wednesday January 14, 2015 1:45pm - 3:00pm
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

1:45pm

How Automated Forms Can Improve Lawyer Effectiveness
This presentation will focuson automated forms for legal aid staff use. The presenters will introduce online forms and how they are changing the private sector and discuss what online forms have reached high acceptance and use by legal aid staff, the reasons why those forms are highly used by lawyers, and discuss tips, ideas on how to overcome lawyer resistance to using automated forms. Desktop uses of autmated form will also be covered. In addition, other innovations will also be shared.

Moderators
avatar for Claudia Johnson

Claudia Johnson

Program Manager LawHelp Interactive, Pro Bono Net
Claudia works to improve how legal non-profits and courts provide services to low income communities and how those without lawyers obtain the remedies they need from multiple venues. Claudia has been working on access to justice through technology for over 12 years, the work she did at Bay Area Legal Aid in Oakland in designing and implementing the successful Legal Advice Line. Claudia has been an innovator for 21 years starting the lawyer of the... Read More →

Speakers
avatar for Sheila Fisher

Sheila Fisher

North Penn Legal Services, Template Developer
Sheila Fisher has been an attorney at North Penn Legal Services for 30 years, the last ten working as a full-time template developer. She has created templates for both staff and pro se litigants, for both online and desktop environments, not only for North Penn but also legal services programs elsewhere in PA and across the country. She is experienced with HotDocs and A2J Author, and this year is incorporating Neota Logic, A2J Author and Prime... Read More →
avatar for Joshua M. Goodwin

Joshua M. Goodwin

Managing Attorney, Southeastern Ohio Legal Services
Joshua Goodwin is the Managing Attorney of the Chillicothe office of Southeastern Ohio Legal Services (SEOLS). He graduated from Vanderbilt University Law School in 2006 and has been with SEOLS since 2008. Mr. Goodwin is a generalist attorney and handles family law, consumer, housing, and public benefits cases in Ohio’s state and federal courts. Additionally, Mr. Goodwin is a programmer and is constantly looking for ways to improve his... Read More →
avatar for Marc Lauritsen

Marc Lauritsen

President, Capstone Practice Systems
Marc Lauritsen, president of Capstone Practice Systems, practiced and supervised in legal aid offices for seven years, then served as an instructor, director of clinical programs, and a senior research associate at Harvard Law School. Marc directed Project PERICLES there, which focused on computer applications in legal services. He was "chief e-legal officer" at AmeriCounsel.com, which developed an online environment for low-cost, high-quality... Read More →


Wednesday January 14, 2015 1:45pm - 3:00pm
Conference Center: Cavalier, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

1:45pm

Office 365
Microsoft Cloud Solutions including Office 365 with SharePoint Online and Dynamics CRM Online are revolutionizing the delivery of legal services. From client intake to internal collaboration and donor management, Microsoft Cloud Solutions could make your organization more productive. Can you really eliminate your on-premise infrastructure today? In this session, Steve Mordue, CEO of Forceworks a 2014 Microsoft Partner of the Year, will explain the available services and how they are applied to a Legal Aid Organization, followed by an opportunity to get your specific questions answered.

Speakers
avatar for Steve Mordue

Steve Mordue

CEO, Forceworks
Steve Mordue is the CEO of Forceworks, a Microsoft Certified Cloud Deployment partner and 2014 Microsoft Partner of the Year. | | Steve guided Forceworks' transition from a Salesforce.com Consulting Partner to Microsoft over 3 years ago. In that time Forceworks has become a leading Microsoft Cloud Solutions Partner achieving competencies in Office 365, SharePoint Online and Dynamics CRM Online. Forceworks is a Tier 1 Microsoft Partner and... Read More →


Wednesday January 14, 2015 1:45pm - 3:00pm
Conference Center: Salon E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

1:45pm

The Next Generation of Online Triage: A Breath of Fresh AIR (Advice, Information and Referral)
Are you overwhelmed with telephone traffic? Are you seeking ways to better serve your most remote rural areas - far from neighborhood offices? Do you want to be available to potential clients 24/7? Or maybe you're looking for new ways to make your intake systems work more efficiently? This session will look at four new online "triage" systems developed by three New England programs and by South Carolina Legal Services. The South Carolina model utilizes Neologic Logic software, which interfaces with their SWWS based on ProBonoNet. The New England model is based on Drupal, built as an add-on feature to their existing statewide Drupal websites. Both systems were built with replicability in mind. The work has been challenging but exciting and we welcome this opportunity to bring you the next generation of online triage.

Speakers
TG

Thomas Garrett

Executive Director, Legal Services Law Line of VT
Tom Garrett has been executive director of Legal Services Law Line of Vermont, a nonprofit law firm that provides community education, pro se assistance, brief service, and focused systemic advocacy on behalf of low income people in Vermont, since 1996. He has successfully managed several TIG grants, working with Vermont courts as well as other legal services programs in Vermont. Law Line’s current TIG project will create a web-based inquiry to... Read More →
PM

Pat Muller

IT Manager, South Carolina Legal Services
Pat Muller, AS/Computer Technology, BSB/IS and Masters in Information Systems (M.I.S) - is the Information Technology Manager at South Carolina Legal Services (SCLS). SCLS is a statewide law firm consisting of 9 offices and a statewide intake office. Pat has over 15 years of professional experience in the technology field and project management. Pat currently serves on an Advisory Panel for Tech Soup®. The advisory panel is tasked with helping... Read More →
avatar for Brian Stewart

Brian Stewart

Web development, database programmer, BDS Works
Brian Dyer Stewart began database programming and analysis in the 80s, creating custom software for non-profits. His work evolved into programming for clients' online needs. Recent Legal Services work includes Stateside Legal, a resource for service members and their families, sites for Maine, Kentucky, Vermont and work with the National Association of Consumer Advocates. He developed an online triage and intake system for the New England... Read More →
TA

Thomas A. Trent

Managing Attorney, South Carolina Legal Services
Thomas A. Trent graduated from the University of South Carolina Law School in 1984 and began working for South Carolina Legal Services (SCLS) in 1986. He has been involved in management since 1992. He has been the managing attorney of SCLS’ intake office since 2002. He has supervised staff in local offices as well as conducting intake staff training throughout the state. With the assistance of Cheryl Nolan, LSC, and SCLS staff, he authored... Read More →


Wednesday January 14, 2015 1:45pm - 3:00pm
La Villita A, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

1:45pm

Expand Access to Justice with Odyssey® Guide & File
Join us for in-depth demonstrations! 

Learn to leverage technology to dramatically increase access to justice for all constituents. In these special demonstrations, you’ll see how Odyssey Guide & File leads self-represented litigants through the process of completing court forms and filing cases online. We’ll also look under the hood and learn how Guide & File’s powerful suite of tools enables non-technical users to easily create Web-based interviews using the authoring tool.

Speakers
avatar for Ray Samnani

Ray Samnani

Tyler Technologies, Managing Consultant



Wednesday January 14, 2015 1:45pm - 3:00pm
Conference Center: Salon C, Marriott Plaza San Antonio 555 S. Alamo St, San Antonio, TX

3:00pm

Networking Break
Wednesday January 14, 2015 3:00pm - 3:30pm
La Villita Foyer, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

3:00pm

Expand Access to Justice with Odyssey® Guide & File (Appointments)
Join us for in-depth demonstrations! 

Learn to leverage technology to dramatically increase access to justice for all constituents. In these special demonstrations, you’ll see how Odyssey Guide & File leads self-represented litigants through the process of completing court forms and filing cases online. We’ll also look under the hood and learn how Guide & File’s powerful suite of tools enables non-technical users to easily create Web-based interviews using the authoring tool.

Speakers
avatar for Ray Samnani

Ray Samnani

Tyler Technologies, Managing Consultant



Wednesday January 14, 2015 3:00pm - 6:00pm
Conference Center: Salon C, Marriott Plaza San Antonio 555 S. Alamo St, San Antonio, TX

3:30pm

Exploring Technology Options to Better Service Self-Represented Litigants
This workshop will highlight several technology initiatives designed to improve the Self-Represented Litigant experience. Attendees will hear about ways California courts are implementing a Customer Relations Management (CRM) solution to improve remote and in-person services for Self-Represented Litigants. The panel will also share how the CRM integration is being used to improve remote services for traffic court. Attendees will also be challenged to consider collaborative technology programs through the example of a collaboration among California courts in 7 counties which resulted in the development of the Small Claims On-line Triage tool,  allowing users to evaluate options and receive a customized printout based upon the answers provided.  Lastly, we will share the outcomes of a project that created online forms to create Plain Language Bilingual Orders for sexual assault, DV, and stalking victims resulting in positive outcomes and reduced contempt proceedings.

Speakers
avatar for Claudia Johnson

Claudia Johnson

Program Manager LawHelp Interactive, Pro Bono Net
Claudia works to improve how legal non-profits and courts provide services to low income communities and how those without lawyers obtain the remedies they need from multiple venues. Claudia has been working on access to justice through technology for over 12 years, the work she did at Bay Area Legal Aid in Oakland in designing and implementing the successful Legal Advice Line. Claudia has been an innovator for 21 years starting the lawyer of the... Read More →
ML

Maria Livingston

Self-Help Services Manager, Superior Court of California, County of Orange
Maria Livingston is the Self-Help Services manager for the Superior Court of California, County of Orange. Since joining the Court in 2008, she and her staff have opened 6 Self-Help Centers in Orange County courthouses and implemented several remote assistance projects. Prior to joining the Superior Court in Orange County, Maria worked for the Los Angeles Superior Court for 10 years, serving as the Family Law Facilitator and co-managing the Los... Read More →
avatar for Snorri Ogata

Snorri Ogata

Chief Information Officer, Los Angeles Superior Court
Snorri Ogata is the Chief Information Officer for the Los Angeles County Superior Court where he is responsible for the Court’s overall information technology efforts in support of 530 judicial officers, 4,500 employees and 40 locations. He joined the Court as the CIO in January 2014. Most recently Snorri was the CIO for the Orange County (CA) Superior Court and has over 30 years of IT experience in a variety of industries. Snorri is also on... Read More →
SR

Salvador Reynoso

Attorney, Orange County Superior Court
Salvador Reynoso is a Lead Attorney with the Orange County Superior Court, Self-Help Services Unit.  He has been with the Orange County Superior Court since 2007 providing procedural assistance to the self-represented focusing on the delivery of services through the use of technology.   He currently serves as a settlement officer on the Self-Represented Party Calendar and is a member of the Southern California Self-Help Technology Group... Read More →


Wednesday January 14, 2015 3:30pm - 4:45pm
La Villita A, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

3:30pm

Innovative Pathways to Pro Bono: Using Technology to Expand the Role and Impact of Volunteers
This workshop will highlight novel uses of technology to support volunteer engagement, including models for virtual services provided pro bono attorneys and law students, and tools that expand participation by trained lay advocates and non-traditional justice partners in information, screening and triage activities. Examples will include new remote assistance projects, the “Events” suite in LawHelp Interactive that facilitates document review, and groundbreaking projects that use technology to expand services provided by non-attorneys. We will also explore how programs can tap into a growing community of volunteer technologists, designers and others in the private sector with an interest in access to justice.

Speakers
avatar for Brian R. Houghton

Brian R. Houghton

Litigation Projects Manager, Pro Bono Ontario
.
avatar for Liz Keith

Liz Keith

Program Director, Pro Bono Net
Liz joined Pro Bono Net in December 2004, working first as a LawHelp Circuit Rider and now as the Program Director. She received a self-tailored master's degree in community informatics from the University of Michigan School of Information, where she was a consultant to community information projects for the Digital Partners Social Enterprise Laboratory and the Alliance for Community Technology in Haiti and Chile. Previously, Liz served as... Read More →
avatar for Mark O'Brien

Mark O'Brien

Executive Director, Pro Bono Net
Mark O'Brien is the co-founder and Executive Director of Pro Bono Net, a national nonprofit that increases access to justice for the poor and other vulnerable populations through innovative uses of technology, collaboration and volunteer mobilization. Founded in 1998, Pro Bono Net has built web platforms to support public interest lawyers, build broad based justice partnerships, and empower people in need to solve their own legal problems... Read More →
avatar for Margaret Hamlett Shinn

Margaret Hamlett Shinn

Community Ed & Pro Se Coordinator, Legal Aid Services of Oklahoma
Margaret has been the Community Education & Pro Se Coordinator for Legal Aid Services of Oklahoma since 2004. She develops, writes, and curates content for Legal Aid and the statewide web sites for clients (OKLaw.org) and advocates (ProBono.Net/OK); manages two current TIG Projects and various special technology projects. A member of the Oklahoma Bar since 1987, Margaret began private practice in a tax and corporate transaction firm handling tax... Read More →


Wednesday January 14, 2015 3:30pm - 4:45pm
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

3:30pm

The Power of VMware Horizons and Workspace
This presentation will enlighten and improve production in any company. Legal Aid of Northwest Texas is using VMware in a way that can show other IT professionals how to utilize and expand on their platform. VMware has the power to handle communications, Human Resources, Accounting and Systems.

Speakers
VD

Vuong Dao

System Administrator, Legal Aid of NorthWest Texas
Vuong Dao is the Network Coordinator for Legal Aid of NorthWest Texas (LANWT). He has been in the Information Technology industry for over nine years, and with LANWT for the last four years. Vuong is a hardware specialist who manages servers and provides desktop support to over 225 users spanning fifteen branch offices throughout Northwest Texas. In his spare time, he enjoys photography, reading up and learning new technology, and helping... Read More →
MP

Michael Prince

IT Manager, Legal Aid of NorthWest Texas
Michael Prince is the IT Manager for Legal Aid of NorthWest Texas. He has been in the IT industry for 18 years. Michael is well versed with Window 2003/2008 and 2012 Server. He also manages and administers Citrix, Exchange and Active Directly, VMware and Citrix Virtualization and has worked extensively with all. Michael is a graduate of the University of North Texas and enjoys all sports and playing golf.


Wednesday January 14, 2015 3:30pm - 4:45pm
Conference Center: Salon E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

3:30pm

Fusion Tables Mapping Workshop
Participants in this one-hour workshop will learn how to use Google Fusion Tables, a free web-based application. By the end of the session, we will:
• Set up Google Fusion Tables
• Create point maps of specific addresses, and maps of geographic areas (such as counties).
• Combine data from different sources.
• Create maps with multiple layers.
• Customize your map with colors and filters.
• Share and publish your finished maps. Please bring your own laptop for hands-on learning. We’ll provide data and walk you through the project step-by-step, and you’ll leave with an interactive map that you created.

Speakers
avatar for Jessie Posilkin

Jessie Posilkin

Training & Implementation Specialist, LSC
Jessie Posilkin is the Training & Implementation Specialist at LSC, where she is training staff on everything from data visualization to password managers. In addition, she is supporting the transition to a new document management system and data portal. In her life away from LSC, she is a supporter of the Open Referral Project, building an open data standard for human services data, and she is a volunteer with Code for America on an... Read More →
CS

Christina Sanabria

Grants Coordinator and Analyst, LSC
Christina Sanabria joined the Legal services Corporation in 2010 as grants coordinator and analyst. She assists LSC staff in gathering, displaying and mapping data.


Wednesday January 14, 2015 3:30pm - 4:45pm
Conference Center: Salon D, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

5:00pm

Cloud Computing Affinity Group
Wednesday January 14, 2015 5:00pm - 6:00pm
Conference Center: Cavalier, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

Data and Project Evaluation Affinity Group
Wednesday January 14, 2015 5:00pm - 6:00pm
Conference Center: Salon F, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

Document Assembly Affinity Group
Wednesday January 14, 2015 5:00pm - 6:00pm
Conference Center: Salon G, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

Intake Technology – Getting Started and Intermediate/Triage Affinity Groups
Moderators
avatar for Brian R. Houghton

Brian R. Houghton

Litigation Projects Manager, Pro Bono Ontario
.
PM

Pat Muller

IT Manager, South Carolina Legal Services
Pat Muller, AS/Computer Technology, BSB/IS and Masters in Information Systems (M.I.S) - is the Information Technology Manager at South Carolina Legal Services (SCLS). SCLS is a statewide law firm consisting of 9 offices and a statewide intake office. Pat has over 15 years of professional experience in the technology field and project management. Pat currently serves on an Advisory Panel for Tech Soup®. The advisory panel is tasked with helping... Read More →
avatar for David Neumeyer

David Neumeyer

Executive Director, Virginia Legal Aid Society
Executive director of Virginia Legal Aid Society since 1990. Previously a chief attorney for Maryland Legal Aid, legal director for Food Research & Action Center, minority counsel for U.S. Senate Committee on Labor & Human Resources, Reginald Heber Smith Fellow at Rhode Island Legal Services. Red Sox & SF Giants fan.
avatar for Cheryl Nolan

Cheryl Nolan

Program Counsel, OPP, Legal Services Corporation
Cheryl Nolan has more than 20 years of experience in legal services. She worked with the Legal Aid Society of Hawai’i and the Legal Aid Society of San Diego, focusing on establishing centralized intake, telephone advice, and referral systems. While at the Legal Aid Society of Hawai’i, she also established a pro bono project in collaboration with the Life Foundation, the statewide, nonprofit AIDS services organization in Hawai’i providing... Read More →
TA

Thomas A. Trent

Managing Attorney, South Carolina Legal Services
Thomas A. Trent graduated from the University of South Carolina Law School in 1984 and began working for South Carolina Legal Services (SCLS) in 1986. He has been involved in management since 1992. He has been the managing attorney of SCLS’ intake office since 2002. He has supervised staff in local offices as well as conducting intake staff training throughout the state. With the assistance of Cheryl Nolan, LSC, and SCLS staff, he authored... Read More →

Wednesday January 14, 2015 5:00pm - 6:00pm
La Villita A, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

Legal Service National Technology Assistance Project (LSNTAP) Affinity Group
The National Technology Assistance Project (LSNTAP.org) shared resources available to the community. It hosts the the LSTech email list with over 500 members, a survey bank, a YouTube channel with over 50 videos blogs and monthly free webinars. LSNTAP is a community driven resource. Come to this affinity session to engage in a dialogue over what trainings and resources to host in the coming year. Please bring your questions and great ideas.

Moderators
avatar for Brian Rowe

Brian Rowe

NTAP Coordinator, Northwest Justice Project
Brian Rowe is a professor and techie working at Northwest Justice Project, managing the National Technology Assistance Project and teaching at the University of Washington and Seattle University. He is also a former Chairman of the Board for Washington Lawyers for the Arts. Brian teaches as an adjunct in the areas of Privacy law, Ethics, Copyright and Information Policy. | | Brian has worked for Creative Commons, Public Knowledge, the... Read More →

Wednesday January 14, 2015 5:00pm - 6:00pm
La Villita B&C, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

LiveHelp/LiveChat Affinity Group
Moderators
avatar for Liz Keith

Liz Keith

Program Director, Pro Bono Net
Liz joined Pro Bono Net in December 2004, working first as a LawHelp Circuit Rider and now as the Program Director. She received a self-tailored master's degree in community informatics from the University of Michigan School of Information, where she was a consultant to community information projects for the Digital Partners Social Enterprise Laboratory and the Alliance for Community Technology in Haiti and Chile. Previously, Liz served as... Read More →

Wednesday January 14, 2015 5:00pm - 6:00pm
La Villita B&C, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

Mobile Strategies Affinity Group
Wednesday January 14, 2015 5:00pm - 6:00pm
Conference Center: Salon E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

Open Referral Project Affinity Group
Does your organization spend time maintaining lists of other organizations to which you refer clients? Do you spend too much time dealing with clients who have been referred incorrectly to you? Do you wish there was an easier way?Come discuss the Open Referral Initiative, a project that is promoting a new data standard that will allow you to share and receive organizational information easily and reliably. With Jessie Posilkin, LSC, Jeff Hogue and IV Ashton, LegalServer, and Greg Bloom, Chief Organizing Office of Open Referral.

Wednesday January 14, 2015 5:00pm - 6:00pm
La Villita B&C, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

Pro Bono Innovation Affinity Group
Wednesday January 14, 2015 5:00pm - 6:00pm
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

Remote Supervision Affinity Group
Wednesday January 14, 2015 5:00pm - 6:00pm
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

Self-Represented Litigants Affinity Group
Moderators
avatar for Bonnie Rose Hough

Bonnie Rose Hough

Managing Attorney, Center for Families, Children & the Courts, Judicial Council of California
Bonnie Rose Hough is the Principal Managing Attorney for the Judicial Council of California’s Center for Families, Children & the Courts, where she has been employed since 1997. The focus of her work is on helping courts meet the needs of litigants who cannot afford counsel. She staffs the Shriver Civil Counsel Implementation Committee and manages the evaluation of that project. Her wonderful staff coordinates the California Courts Self-Help... Read More →

Wednesday January 14, 2015 5:00pm - 6:00pm
La Villita B&C, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:00pm

5:00pm

Networking and Affinity Groups
An opportunity for informal networking and affinity group sessions based on the selections of participants at registration.

Wednesday January 14, 2015 5:00pm - 6:00pm
Conference Center, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

7:00pm

TIG Conference Reception
Wednesday January 14, 2015 7:00pm - 9:30pm
Briscoe Western Art Museum, Jack Guenther Pavilion 210 W. Market St, San Antonio, TX 78205
 
Thursday, January 15
 

7:30am

Self Represented Litigation Network Meeting (all are welcome)
Open to anyone who would like to learn about developments and new initiatives of the SRLN, this session will facilitate connections between participants and the SRLN with a focus on how to meet the pro se challenge through technology and collaboration. The SRLN conducts projects across a wide area of interest that impact self-represented litigants, such as judicial education, court services and system design, technology, and unbundled services delivery. Please join us for inspiring conversation!

Speakers
KA

Katherine Alteneder

Coordinator, Self-Represented Litigation Network
Katherine Alteneder, Coordinator of the Self-Represented Litigation Network (SRLN), has a background in legal services, the courts and private practice. After clerking for a trial court judge, Katherine worked at Alaska Legal Services Corporation, initially handling DV matters and later as the Aging Grant Coordinator. In 2001, Katherine joined the Alaska Court System to develop the statewide Family Law Self-Help Center, which resulted in the... Read More →


Thursday January 15, 2015 7:30am - 8:15am
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

7:30am

Breakfast and Registration
Thursday January 15, 2015 7:30am - 8:30am
La Villita Foyer, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:30am

Business Process Analysis - why can't I just do what you did?
People are abuzz about business process analysis - is it worthy of the hype? Learn how three Illinois programs have used BPA to improve their services and products, each in different ways. LAF (formerly the Legal Assistance Foundation of Metropolitan Chicago) is streamlining the case management processes of their practice groups. Land of Lincoln Legal Assistance Foundation is identifying services delivery gaps and potential solutions. Illinois Legal Aid Online is improving the way website content is managed. Speakers will discuss the epiphanies, challenges and successes experienced at their organizations in using BPA.

Speakers
avatar for Vivian Hessel

Vivian Hessel

LAF, Laf
Vivian Hessel is the Director of Technology for Advocates at LAF in Chicago. She is responsible for cultivating the use of technology in LAF’s work, managing agency-wide technology projects and interfacing between the IT Pros and LAF staff. Prior to assuming this position, Vivian worked as a supervisory attorney at LAF for sixteen years. She has a B.A. in psychology and mathematics from Northwestern University and a J.D. from Loyola... Read More →
avatar for Teri Ross

Teri Ross

Program Director, Illinois Legal Aid Online
As Program Director at Illinois Legal Aid Online (ILAO), Teri leads ILAO's content, technology, user experience and outreach staff. She fosters strategic partnerships with local and national leaders and groups, pursues innovations, and leads development of new and transformed products and services. A graduate of DePaul College of Law & Northwestern University, Teri has the unfortunate distinction of being the sole nonredhead in her family.
LZ

Linda Zazove

Deputy Director, Land of Lincoln Legal Assistance Foundation
Linda Zazove is the Deputy Director for Program Operations at Land of Lincoln Legal Assistance Foundation, Inc. (LOLLAF), a 65-county program in central and southern Illinois. Her current responsibilities include program planning, evaluation, and effective use of technology in service delivery. She is currently overseeing LOLLAF’s business process analysis project with SeyfarthLean Consulting, will be managing LOLLAF’s move to SharePoint... Read More →


Thursday January 15, 2015 8:30am - 9:45am
La Villita A, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:30am

Gender and Cultural Competency with Legal Technology: Considerations and Best Practices
As legal services technology tools evolve, it’s important to take a step back to think about how they reflect the diverse populations they are meant to serve. This workshop will explore considerations and best practices in designing and upgrading legal technology with sensitivity to issues like gender identity and expression, racial and ethnic diversity, disability and 508 compliance and more.

Speakers
avatar for Sheila Fisher

Sheila Fisher

North Penn Legal Services, Template Developer
Sheila Fisher has been an attorney at North Penn Legal Services for 30 years, the last ten working as a full-time template developer. She has created templates for both staff and pro se litigants, for both online and desktop environments, not only for North Penn but also legal services programs elsewhere in PA and across the country. She is experienced with HotDocs and A2J Author, and this year is incorporating Neota Logic, A2J Author and Prime... Read More →
avatar for Xander  Karsten

Xander Karsten

LawHelp Program Coordinator, Pro Bono Net
Xander joined Pro Bono Net in 2012. Previously, he worked for two years as an Equal Justice AmeriCorps Legal Fellow at Legal Assistance of Western New York in Geneva, New York, where he focused on providing holistic legal representation to those affected by a criminal record. From 2008 to 2010, he worked as an Institute for Foreclosure Legal Assistance grantee at the Empire Justice Center in Rochester, New York. Xander received his J.D. from SUNY... Read More →
avatar for Mirenda  Meghelli

Mirenda Meghelli

LawHelp Interactive Program Coordinator, Pro Bono Net
Mirenda Meghelli serves as the LawHelp Interactive Program Coordinator at Pro Bono Net. She previously worked as the Hotline Program Coordinator for Legal Information for Families Today (LIFT), where she managed the organization's telephone and email family law information hotlines. Before LIFT, Mirenda worked as a staff attorney at the Bronx Defenders within the organization's Family Defense Practice. She received her B.A. in History from... Read More →
avatar for Talley Wells

Talley Wells

Director, Disability Integration Project, Atlanta Legal Aid Society
Talley Wells is the Director of the Disability Integration Project at the Atlanta Legal Aid Society, Inc. He is also the creator of OlmsteadRights.org, which launched in 2014 through a grant from the Legal Services Corporation. He advocates for individuals with disabilities who are confined in Georgia institutions and nursing homes and individuals at risk of institutionalization. His focus is on implementation of the United States Supreme Court... Read More →


Thursday January 15, 2015 8:30am - 9:45am
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:30am

How Native Mobile Applications Can Reach Broader Audiences
The web and mobile optimized websites have tremendous power to reach those without the ability to pay for legal services. Unfortunately there is a larger population that is being missed by a strategy that does not include native mobile applications on the iPhone and Android devices. Since February of 2014, native mobile applications have surpassed desktop internet usage. This presentation will explain both code and trends in technology usage in the United States that are being missed by the legal services community. It will include code snippets, and more broadly an explanation on how to implement accessibility features of the Android and iOS ecosystems. It will also detail the ups and down of a mobile first strategy for a small New England state.

Speakers
WE

William E. Palin

Attorney, Law Office of William Palin
William Palin is an attorney and software developer based in Cambridge Massachusetts. He began creating software when as a solo practitioner he could not find software to help his small litigation practice. William was the winner of the ABA Journal and LSC's first Access to Justice competition in August of 2014. His software PaperHealth allows resident of Massachusetts to quickly create and sign legally binding Advanced Directives from their... Read More →


Thursday January 15, 2015 8:30am - 9:45am
Conference Center: Salon D, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:30am

Phone Systems 2015: A Look at Innovations and Best Practices
Even as new technologies continually emerge, phone systems still play a critical role in almost every legal services organization across the country. This session will look at recent trends in call center and VoIP technology and discuss best practices for upgrading your legacy phone system. It will demonstrate a new project in Virginia to conduct triage through a phone system and Eric Jones from LSC’s Office of Information Technology will highlight LSC’s recent transition to Avaya VoIP.

Speakers
EJ

Eric Jones

Network Engineer, Legal Services Corporation
Eric Jones graduated from Salisbury State University with a BS in Marketing. After college he did inside sales for a small 8(a) certified computer company. Due to the size of the company he began assisting network engineers with jobs by setting up computers, cabling installs, and installing computer racks for various government agencies. After a year he left that company and started working at the Legal Services Corporation as a Hardware/Software... Read More →
ZM

Zahid Masood

Z Consulting Group, Managing Director
Zahid Masood has more than 25 years of experience in assisting LSC and public sector clients with complex strategic technology decisions. His background includes: | | Strategic Planning with innovative solutions optimized with state-of-the-art communication technologies, relevant economics and appropriate risk tolerance for: | | Cloud/On-premise Telephone Systems | Intake Call Centers | Voice and data circuit analysis | Wide area... Read More →
avatar for David Neumeyer

David Neumeyer

Executive Director, Virginia Legal Aid Society
Executive director of Virginia Legal Aid Society since 1990. Previously a chief attorney for Maryland Legal Aid, legal director for Food Research & Action Center, minority counsel for U.S. Senate Committee on Labor & Human Resources, Reginald Heber Smith Fellow at Rhode Island Legal Services. Red Sox & SF Giants fan.


Thursday January 15, 2015 8:30am - 9:45am
Conference Center: Cavalier, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:30am

Trust the Process and Oh The Places You’ll Go!
The road map for making a video is basically the same. You’ll travel a slightly different road depending on the style you choose and your budget. This session will start with the basic road map for making a video and explore the side-roads of each style of video: actors, animation, foto novella and more. We will share video scripts and tips on how to make this fun and helpful.

Speakers
avatar for Kenneth Elliott

Kenneth Elliott

Webmaster/IT Support Specialist, South Carolina Legal Services
Kenneth Elliott is the Webmaster/IT Support Specialist and Template Developer at South Carolina Legal Services. Receiving his undergraduate degree in Technology Support and Training Management at the University of South Carolina, Kenneth lends his knowledge in exploring new trends within marketing technology based on his web development and webmaster experience. He is also an experienced HotDocs and A2J template developer constructing South... Read More →
avatar for Kate Geruntho Frank

Kate Geruntho Frank

Web and Publications Manager, CTLawHelp.org
Kate writes and edits educational materials for low-income self-represented parties in print and online at www.CTLawHelp.org. She has a bachelor's degree in journalism and has been creating and managing high-traffic websites since the mid-1990s. Kate's articles, photos, and videos have been published in local and national magazines, newspapers, and websites, including Connecticut Magazine, Fine Gardening Magazine, FineCooking.com, the New Haven... Read More →
avatar for Joshua Gunn

Joshua Gunn

President, Creative Director, Planet Nutshell, Inc
Josh started Planet Nutshell in 2007, with a desire to help people "funderstand" a complicated world via animation and storytelling. Since then, Planet Nutshell has gone on to create visual experiences for some of the biggest companies, non-profits, and educational institutions on Planet Earth. Josh holds a Master of Fine Arts in Creative Writing from The University of Washington and he received his BA in English from Colorado College.
avatar for Claudia Johnson

Claudia Johnson

Program Manager LawHelp Interactive, Pro Bono Net
Claudia works to improve how legal non-profits and courts provide services to low income communities and how those without lawyers obtain the remedies they need from multiple venues. Claudia has been working on access to justice through technology for over 12 years, the work she did at Bay Area Legal Aid in Oakland in designing and implementing the successful Legal Advice Line. Claudia has been an innovator for 21 years starting the lawyer of the... Read More →
avatar for Margaret Hamlett Shinn

Margaret Hamlett Shinn

Community Ed & Pro Se Coordinator, Legal Aid Services of Oklahoma
Margaret has been the Community Education & Pro Se Coordinator for Legal Aid Services of Oklahoma since 2004. She develops, writes, and curates content for Legal Aid and the statewide web sites for clients (OKLaw.org) and advocates (ProBono.Net/OK); manages two current TIG Projects and various special technology projects. A member of the Oklahoma Bar since 1987, Margaret began private practice in a tax and corporate transaction firm handling tax... Read More →


Thursday January 15, 2015 8:30am - 9:45am
Conference Center: Salon E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

9:45am

Break
Thursday January 15, 2015 9:45am - 10:00am
Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

10:00am

Engaging Pro Bono Attorneys in Virtual Law Practice
Report on the results of the New Mexico Legal Aid Project to engage pro bono lawyers in virtual law practice through a virtual law firm platform. Presentation of how a virtual law firm platform can increase efficiency and productivity in a pro bono program by enabling 24x7 communications, reducing the friction between lawyer and client, and creating a framework for collaboration between Legal Aid Manager, Pro Bono Attorney, Law Students, and Clients. Use of an embedded document automation solutions and how a virtual platform can support the delivery of "unbundled" legal services, off-line and on-line, will also be discussed.

Speakers
avatar for DirectLaw

DirectLaw

President, DirectLaw, Inc.
DirectLaw provides a virtual law firm platform, with an embedded document automation solution, that enables attorneys to deliver legal services on-line. For the pro bono community, DirectLaw has developed a Network Version that enables a pro bono administrator to manage a network of pro bono attorneys by assigning cases and clients with tools for managing output and productivity. Each pro bono attorney in the Network gets their own client... Read More →
avatar for Ed Marks

Ed Marks

Executive Director, New Mexico Legal Aid, Inc.
Ed Marks is Executive Director for New Mexico Legal Aid, a statewide LSC-funded program with 10 offices and 70 staff. Ed is also a member of the New Mexico Commission on Access to Justice. Between 2004 and 2011, Ed was Litigation Director for Legal Aid of Western Ohio, Ed also has been a national trainer and consultant for legal aid technology, and participated in LSC’s 2012 Summit on the Use of Technology to Enhance Access to Justice. Ed began... Read More →


Thursday January 15, 2015 10:00am - 11:15am
La Villita A, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

10:00am

Serious Gaming as a Learning Tool for Self-Represented Parties
This session will examine the evolution and application of game design for serious purposes. It will focus on using games as a learning tool for self-represented parties. There is a lot of evidence that games are engaging and effective teaching tools, but in legal services we are just beginning to explore this area. The presentation will include visual examples of successful efforts using games to teach real-life skills, both in and out of legal services. We will also talk about work being done to identify the needs of SRP’s and how serious games are effecting change in the broader community. There will be a related hands-on workshop in the afternoon covering collaborative design.

Speakers
avatar for Casper Harteveld

Casper Harteveld

Boston, Massachusetts, USA, Northeastern University
Dr. Casper Harteveld is an Assistant Professor of Game Design at Northeastern University, and author of Triadic Game Design (Springer, 2011), a book about serious game design. He earned his PhD degree from Delft University of Technology in Systems Engineering, Policy Analysis & Management. His research focuses on using games to learn about decision-making, and educating people in making better decisions through games. He applies this especially... Read More →
avatar for Dan Jackson

Dan Jackson

Executive Director, NuLawLab
Dan Jackson is a 1997 graduate of Northeastern Law, where he now directs the NuLawLab. Following a federal appellate clerkship, Dan joined the law firm of Bingham McCutchen, ultimately serving as the firm’s director of attorney development and director of training. Prior to law school, Dan worked as a designer for theater. He continues to play in that space, most recently with the Provincetown Tennessee Williams Theater Festival and The... Read More →
avatar for Susan Garcia Nofi

Susan Garcia Nofi

New Haven Legal Assistance, Executive Director
Susan is the Executive Director of New Haven Legal Assistance, where she previously worked as Deputy Director and a Staff Attorney. From 2002-2009, Susan worked for the Connecticut Department of Labor’s Employment Security Appeals Division, first as an Unemployment Appeals Referee and later as Principal Attorney to the Board of Review. Susan is Vice Chair of The Community Fund for Women & Girls Advisory Board serves on the New Haven County... Read More →


Thursday January 15, 2015 10:00am - 11:15am
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

10:00am

SharePoint for Legal Aid
One of the most powerful technologies available for Legal Aid Organizations today is SharePoint Online. But where do you start? A lot of time and money have been invested by Legal Aid Organizations resulting in deployments that have not lived up to expectations. In this session, Steve Mordue, CEO of Forceworks, a 2014 Microsoft Partner of the Year, will demonstrate Forceworks’ RapidStart for Legal Aid Organizations and explain the challenges overcome during the development of the model. Current Legal Aid Organization users will also be available to describe their experiences and answer your questions regarding this deployment model.

Speakers
avatar for Steve Mordue

Steve Mordue

CEO, Forceworks
Steve Mordue is the CEO of Forceworks, a Microsoft Certified Cloud Deployment partner and 2014 Microsoft Partner of the Year. | | Steve guided Forceworks' transition from a Salesforce.com Consulting Partner to Microsoft over 3 years ago. In that time Forceworks has become a leading Microsoft Cloud Solutions Partner achieving competencies in Office 365, SharePoint Online and Dynamics CRM Online. Forceworks is a Tier 1 Microsoft Partner and... Read More →


Thursday January 15, 2015 10:00am - 11:15am
Conference Center: Cavalier, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

10:00am

TIG Final Reports: Demonstrating Accomplishments, Improving Services and Fostering Replication
Grantees must submit final evaluation reports to receive grant payments. The reports are designed to help grantees better assess and demonstrate their projects’ achievements, improve program operations, and foster appropriate replication. But to what extent are TIG final reports actually useful to grantees? In this session, panelists will discuss their experiences developing and using final reports and engage the audience in a discussion about how these reports can be most useful.

Speakers
avatar for Jonathan Pyle

Jonathan Pyle

Contract Performance Officer, Philadelphia Legal Assistance
Jonathan Pyle is an attorney with Philadelphia Legal Assistance, a non-profit organization that provides free legal services to low-income people in civil matters. At PLA he develops self-help resources for clients, implements new uses of technology, automates processes, and merges disparate public and private data sources to inform broad-based advocacy on behalf of low-income people. Before joining PLA, he practiced law in the areas of class... Read More →
avatar for Angela Tripp

Angela Tripp

Director, Michigan Legal Help Program
Angela Tripp is the Director of the Michigan Legal Help (MLH) Program. MLH is responsible for the statewide website for self-represented litigants (MichiganLegalHelp.org, AyudaLegaldeMichigan.org) and eleven affiliated Self-Help Centers around the state. In 2015, over 670,000 people visited the MLH website and over 60,000 people used its resources to complete legal forms. Ms. Tripp has led the development and growth of MLH from its inception in... Read More →
KV

Kristin Verrill

Director of Grants and Innovation, Atlanta Legal Aid Society, Inc.
Kristin Nelson Verrill is the Director of Grants & Innovation at Atlanta Legal Aid Society. For over 12 years, she has been developing and implementing technology tools to increase and improve legal advocacy for low income clients. She is Atlanta Legal Aid’s Legal Server administrator, statewide website content manager, Hot Docs and A2J developer, and video producer. She received her J.D. from Golden Gate University School of Law and her B.A... Read More →


Thursday January 15, 2015 10:00am - 11:15am
Conference Center: Salon E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

11:30am

Networking Lunch
Thursday January 15, 2015 11:30am - 1:00pm
La Villita B&C, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

1:15pm

Community and Client Outreach for Technology Tools to Promote Legal Access: Videos, Text Campaigns, Social Media and More
This workshop will explore successful and innovative approaches to marketing and conducting outreach about legal technology tools available to serve low-income communities. Panelists will discuss the use of video and mobile technologies (such as SMS texting and social media) to get the word out about available legal services and lessons learned on creating and maintaining these types of marketing materials and strategies.

Speakers
avatar for Kate Geruntho Frank

Kate Geruntho Frank

Web and Publications Manager, CTLawHelp.org
Kate writes and edits educational materials for low-income self-represented parties in print and online at www.CTLawHelp.org. She has a bachelor's degree in journalism and has been creating and managing high-traffic websites since the mid-1990s. Kate's articles, photos, and videos have been published in local and national magazines, newspapers, and websites, including Connecticut Magazine, Fine Gardening Magazine, FineCooking.com, the New Haven... Read More →
avatar for Leah Margulies

Leah Margulies

Pro Bono Net, LawHelpNY Senior Project Advisor
Online legal assistance for low income New Yorkers. Special features--LiveHelp real-time chat assistance in English and Spanish. New mobile-optimized site with LiveHelp access. Social media--see RealNY.org.
avatar for Teri Ross

Teri Ross

Program Director, Illinois Legal Aid Online
As Program Director at Illinois Legal Aid Online (ILAO), Teri leads ILAO's content, technology, user experience and outreach staff. She fosters strategic partnerships with local and national leaders and groups, pursues innovations, and leads development of new and transformed products and services. A graduate of DePaul College of Law & Northwestern University, Teri has the unfortunate distinction of being the sole nonredhead in her family.


Thursday January 15, 2015 1:15pm - 2:30pm
La Villita A, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

1:15pm

Expert Systems: Leverage Your Lawyers to Serve Your Clients
This session will explore the use of expert systems as force multipliers for legal services in areas such as intake, navigation and triage, immigration, Medicaid appeals, consumer debt and landlord-tenant, veterans' medical care, and unemployment benefits. It will include an explanation and demonstration of the software principles of expert systems and their relationship to tools for document automation, surveys, interviews, and forms.

Speakers
avatar for Matthew Burnett

Matthew Burnett

Immigration Advocates Network, Director
Matthew is director of the Immigration Advocates Network (IAN), a collaborative effort of leading immigrants' rights organizations designed to increase access to justice for low-income immigrants and strengthen the capacity of organizations serving them. Before joining IAN Matthew worked representing low-income immigrants at East Bay Sanctuary Covenant and Northwest Immigrant Rights Project, and served as a law clerk to Justice Z.M. Yacoob of the... Read More →
avatar for Michael Mills

Michael Mills

Co-founder & Chief Strategy Officer, Neota Logic
Michael Mills is the co-founder and chief strategy officer of Neota Logic Inc., developers of a no-code software platform with which lawyers and other professionals build expert systems to automate advice, documents, and processes. / / He attended the University of Chicago Law School, then served as law clerk to a United States District Judge. Mr. Mills was partner in the law firm Mayer Brown. / / At Davis Polk & Wardwell, he led technology... Read More →
avatar for David Neumeyer

David Neumeyer

Executive Director, Virginia Legal Aid Society
Executive director of Virginia Legal Aid Society since 1990. Previously a chief attorney for Maryland Legal Aid, legal director for Food Research & Action Center, minority counsel for U.S. Senate Committee on Labor & Human Resources, Reginald Heber Smith Fellow at Rhode Island Legal Services. Red Sox & SF Giants fan.
avatar for Tanina Rostain

Tanina Rostain

Professor, Georgetown Law Center
Tanina Rostain’s current teaching and research interests focus on the proliferation of legal technologies in law practice, in particular, in the access to justice and open government spheres. In 2012, Tanina created a course in which student teams collaborate with non-profit legal service providers to build apps that increase access to the legal system. The course culminates in the Georgetown Iron Tech Lawyer Competition, a widely followed... Read More →


Thursday January 15, 2015 1:15pm - 2:30pm
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

1:15pm

Shop Smart: How a Formal Procurement Process can Safeguard Your Investment
Buying a major system, such as phones or CMS, or hiring a consultant to help deploy technology can be a hit or miss experience. We all want to avoid the fiascos. In this session, we’ll discuss the best ways to identify and evaluate vendors and discuss some key strategies for ensuring that major system implementations return the results that you’re looking for. Topics will include Requests for Information and Proposals; what to look for in a demo or interview; negotiating contracts and engaging your co-workers in the project.

Speakers
avatar for Peter Campbell

Peter Campbell

Chief Information Officer, Legal Services Corporation
Peter Campbell is the Chief Information Officer at Legal Services Corporation. Prior to joining LSC, Peter spent five years managing technology at Earthjustice, the nation's leading environmental law firm, and seven years serving as IT Director at Goodwill Industries of San Francisco, San Mateo and Marin Counties, Inc. Peter has a broad knowledge of networks, databases, email and the web. In 2003, he won a "Top Technology Innovator" award from... Read More →


Thursday January 15, 2015 1:15pm - 2:30pm
Conference Center: Salon E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

1:15pm

Views You Can Use - Making Data Visualization Accessible With Tools Available Now
See easy ways to understand and utilize your organization’s data and discover free, existing visualizations that describe your client population. This session is the tale of three (or two if no LSC presenter) data visualization projects. Presenters will share the trials, tribulations and triumphs of using maps, graphs and charts to make data both useful and accessible. Presenters will also discuss the use of free and low cost data visualization tools to promote legal aid’s mission in the community, the use of data visualization as a management tool, and data visualization to promote legal advocacy.

Speakers
avatar for Jeff Hogue

Jeff Hogue

Operations and Community Relations, LegalServer
Jeff Hogue is the Community Relations Coordinator for Legal Server, which provides technology solutions for legal aid providers. Prior to his current position, he served as a legal aid attorney for 14 years and has led a number of innovative technology and legal aid projects. Mr. Hogue serves on the NYSBA Committee on Legal Aid, served on the Technology Working Group of the Task Force to Expand Access to Civil Legal Services in New York, and is... Read More →
JK

Joan Kleinberg

Director of Strategic Initiatives, Northwest Justice Project
Joan Kleinberg is a member of the management team of the Northwest Justice Project where she works on projects that support the strategic objectives of the organization including outcomes measurement, use of data, intake system flow, case management system development and private attorney involvement. She worked at Evergreen Legal Services as a staff attorney in Yakima and Seattle from 1977 to 1981 and as a private attorney involvement specialist... Read More →
CS

Christina Sanabria

Grants Coordinator and Analyst, LSC
Christina Sanabria joined the Legal services Corporation in 2010 as grants coordinator and analyst. She assists LSC staff in gathering, displaying and mapping data.
KV

Kristin Verrill

Director of Grants and Innovation, Atlanta Legal Aid Society, Inc.
Kristin Nelson Verrill is the Director of Grants & Innovation at Atlanta Legal Aid Society. For over 12 years, she has been developing and implementing technology tools to increase and improve legal advocacy for low income clients. She is Atlanta Legal Aid’s Legal Server administrator, statewide website content manager, Hot Docs and A2J developer, and video producer. She received her J.D. from Golden Gate University School of Law and her B.A... Read More →


Thursday January 15, 2015 1:15pm - 2:30pm
Conference Center: Cavalier, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

1:15pm

Unleash Your Productivity: Improve Productivity & Stay Connected
Limited Capacity full

If you are interested in Microsoft productivity solutions and would like to hear more about the technology, this is an opportunity you won't want to miss! Spend some time with us during the TIG Conference to hear Microsoft experts share information on the latest Microsoft technologies, solution demos, as well as product tips & tricks.

There are two sessions available on Thursday January 15 from 1:15-2:30 pm and 2:45-4:00 pm at the Marriott Plaza San Antonio Conference Center, Salon C. Each session is limited to 10 people at computers, so if you are interested in attending, sign up to attend now by adding this session to your custom schedule.

The theme for these sessions is, "Communication Technologies – Using On-Premise or In-The-Cloud Solutions" and will focus on the use of Microsoft Office 2013, Microsoft Office 365, and Microsoft SharePoint.

Hear experts share information on the latest Microsoft technology. 


  • Learn how Microsoft solutions can solve your technology needs.

  • See first-hand great product tips and tricks.


Featured Products Exchange, Lync, Office 365, Office Web Apps, SharePoint, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows Phone 

Recommended Audience Executive Directors, , IT Professionals, Technical Decision Makers, Managers, Anyone with and interest in Technology.

Speakers
avatar for Bryan Guinn

Bryan Guinn

President, Prism Technologies Group
As a highly accredited IT executive, Bryan Guinn is leading the way for Prism Technologies Group.  Having been in the IT industry for a majority of his life, Bryan has always been driven to be at the frontier of developments in this field.  He’s had the fortune of fulfilling key roles and responsibilities in his career, all of which prepared him for leadership at Prism Technologies Group. | | Bryan began his career as a lead... Read More →



Thursday January 15, 2015 1:15pm - 2:30pm
Conference Center: Salon C, Marriott Plaza San Antonio 555 S. Alamo St, San Antonio, TX

2:30pm

Break
Thursday January 15, 2015 2:30pm - 2:45pm
Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

2:45pm

Pro Bono in a Box: Easy-Tech for Success in Improving Pro Bono Commitment
This session will provide an overview of the successful “turnkey” project “Pro Bono in a Box – Learn & Do” including: a walkthrough of all stages of an event; what tech to use when; real world event results; and access to the entire Pro Bono in a Box toolkit. These resources include everything you need for these types of events, like pre-event marketing content, script questionnaires for pro bono attorneys, automated documents, CLE outlines, and much more. These events have been fully embraced by the private bar, law schools, and community organizations. It has sparked new enthusiasm for volunteerism, but most importantly, these events have provided limited scope services to high volumes of people within just a few hours of time. The pro bono clients are happy, the attorneys enjoy the opportunity to give back to their communities, and there are no case files that linger on.

Speakers
avatar for Kim Marshall

Kim Marshall

Content Developer & Project Manager, Arkansas Legal Services Partnership
Kim Marshall is the Content Developer and Project Manager at Arkansas Legal Services Partnership. She works in the Little Rock office of the Center for Arkansas Legal Services, where she coordinates statewide pro bono, outreach, and training efforts between the two legal aid programs. She also provides technology support and content development for www.arlegalservices.org, which helps thousands of low-income Arkansans understand Arkansas civil... Read More →


Thursday January 15, 2015 2:45pm - 4:00pm
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

2:45pm

Tech Planning Smack Down! Tactical vs. Strategic vs. Missional
Forget everything you know about Strategic Technology Planning. This session will open your eyes and mind to a new way of thinking about your technology planning. We will use real examples to walk you through the steps of creating the right technology plan for your organization. We will explore three different flavors of technology plans, Tactical, Strategic and Missional. Attendees will walk away with: 1) Understanding the flavors of technology plans: Tactical, Strategic, Missional; 2) Clear and achievable steps to implement with available resources; 3) Creative ways to involve your full organization and build innovation into your technology plans; 4) Methods to redirect the focus of your technology plans where it is needed most.

Speakers
avatar for Steven Heye

Steven Heye

Manager of Technology, The Cara Program
Steve Heye is the Manager of Technology at The Cara Program in Chicago. He is responsible for managing the strategy and ongoing operations related to technology for The Cara Program. His previous role was at the YMCA of Metropolitan Chicago where he was responsible for managing all aspects of the YMCA's online presence including the web sites, intranet, and social networking. Before that he was with the Technology Resource Group at YMCA of the... Read More →


Thursday January 15, 2015 2:45pm - 4:00pm
La Villita A, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

2:45pm

WriteClearly & ReadClearly: Plain Language Tools for Legal Services Websites
Over the past decade, members of the legal services community have become more aware of the importance of using plain language in client correspondence and self help materials. Innovation in technology has allowed for the development of a variety of resources to assist advocates in ensuring the materials that are created are easy to read. The panel will unveil the new and improved ReadClearly and WriteClearly tools that have been enhanced to provide easy access to free plain language tools. In addition to demonstrating the tools, panelists will discuss the development process, the integration of the tools into websites, and the future of plain language tools

Speakers
avatar for Abhijeet Chavan

Abhijeet Chavan

Urban Insight, Inc., CTO
Abhijeet Chavan is the chief technology officer of Urban Insight. He has over 21 years of technology consulting experience working with government, higher education, and non-profit clients. His areas of interest include content management systems, user experience design, data visualization and data science. Abhijeet is the creator of OpenAdvocate which provides web solutions for legal services. He also created the GuideClearly, WriteClearly... Read More →
MM

Maria Mindlin

Readability Expert, Transcend
Maria Mindlin is a Readability and Plain Language expert at Transcend, a small company providing various language services, including certified translations to courts and legal service agencies. Her proudest accomplishments include: | Drafted 1st plain language court forms in the U.S. for the California Courts in 2001. | 1st Comparative Readability Study of Plain Language Court Forms, published in Scribes Journal of Legal Writing, 2005... Read More →
avatar for Anna  Hineline Steele

Anna Hineline Steele

Technology Coordinator, Legal Assistance of Western New York
Anna Steele is the Technology Coordinator at Legal Assistance of Western New York, Inc.® She has assisted in the administration of a variety of innovative technology related initiatives including LSC TIG funded projects. She works with the LawNY® staff to ensure that they have access to and understand the technology that is available to better serve clients and effectively collaborate with others in the organization. This is her sixth year with... Read More →
MZ

Mary Zimmerman

Director of Finance and Administration, Idaho Legal Aid Services, Inc.
Mary Zimmerman has been with Idaho Legal Aid Services for the past 25 years. ILAS is a statewide organization and has been the only poverty law agency in Idaho for over forty years. As the Director of Finance and Administration she is responsible for all accounting, budgeting and financial reporting and processes. She also handles most of the human resources responsibilities and is currently the Project Manager for several TIGs and a Pro Bono... Read More →


Thursday January 15, 2015 2:45pm - 4:00pm
Conference Center: Salon E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

2:45pm

Unleash Your Productivity: Improve Productivity & Stay Connected
Limited Capacity seats available

If you are interested in Microsoft productivity solutions and would like to hear more about the technology, this is an opportunity you won't want to miss! Spend some time with us during the TIG Conference to hear Microsoft experts share information on the latest Microsoft technologies, solution demos, as well as product tips & tricks.

There are two sessions available on Thursday January 15 from 1:15-2:30 pm and 2:45-4:00 pm at the Marriott Plaza San Antonio Conference Center, Salon C. Each session is limited to 10 people at computers, so if you are interested in attending, sign up to attend now by adding this session to your custom schedule.

The theme for these sessions is, "Communication Technologies – Using On-Premise or In-The-Cloud Solutions" and will focus on the use of Microsoft Office 2013, Microsoft Office 365, and Microsoft SharePoint.

Hear experts share information on the latest Microsoft technology. 


  • Learn how Microsoft solutions can solve your technology needs.

  • See first-hand great product tips and tricks.


Featured Products Exchange, Lync, Office 365, Office Web Apps, SharePoint, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows Phone 

Recommended Audience Executive Directors, , IT Professionals, Technical Decision Makers, Managers, Anyone with and interest in Technology.

Speakers
avatar for Bryan Guinn

Bryan Guinn

President, Prism Technologies Group
As a highly accredited IT executive, Bryan Guinn is leading the way for Prism Technologies Group.  Having been in the IT industry for a majority of his life, Bryan has always been driven to be at the frontier of developments in this field.  He’s had the fortune of fulfilling key roles and responsibilities in his career, all of which prepared him for leadership at Prism Technologies Group. | | Bryan began his career as a lead... Read More →



Thursday January 15, 2015 2:45pm - 4:00pm
Conference Center: Salon C, Marriott Plaza San Antonio 555 S. Alamo St, San Antonio, TX

2:45pm

Collaborative Game Design Workshop
This interactive workshop will provide teams of participants with the opportunity to collaboratively develop the “paper prototype” for a serious game. Teams will be led through multiple structured design phases. Participants will emerge with a better understanding of the potential offered by serious games, as well as an understanding of the value of a collaborative design process. This type of exercise applies to more than just game design – participants will take away some understanding of how to approach a social or other need, how to work with others to identify and define parameters, and how to hypothesize solutions.

Speakers
avatar for Casper Harteveld

Casper Harteveld

Boston, Massachusetts, USA, Northeastern University
Dr. Casper Harteveld is an Assistant Professor of Game Design at Northeastern University, and author of Triadic Game Design (Springer, 2011), a book about serious game design. He earned his PhD degree from Delft University of Technology in Systems Engineering, Policy Analysis & Management. His research focuses on using games to learn about decision-making, and educating people in making better decisions through games. He applies this especially... Read More →
avatar for Dan Jackson

Dan Jackson

Executive Director, NuLawLab
Dan Jackson is a 1997 graduate of Northeastern Law, where he now directs the NuLawLab. Following a federal appellate clerkship, Dan joined the law firm of Bingham McCutchen, ultimately serving as the firm’s director of attorney development and director of training. Prior to law school, Dan worked as a designer for theater. He continues to play in that space, most recently with the Provincetown Tennessee Williams Theater Festival and The... Read More →
avatar for Susan Garcia Nofi

Susan Garcia Nofi

New Haven Legal Assistance, Executive Director
Susan is the Executive Director of New Haven Legal Assistance, where she previously worked as Deputy Director and a Staff Attorney. From 2002-2009, Susan worked for the Connecticut Department of Labor’s Employment Security Appeals Division, first as an Unemployment Appeals Referee and later as Principal Attorney to the Board of Review. Susan is Vice Chair of The Community Fund for Women & Girls Advisory Board serves on the New Haven County... Read More →


Thursday January 15, 2015 2:45pm - 4:00pm
Conference Center: Cavalier, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

4:00pm

Networking Break
Thursday January 15, 2015 4:00pm - 4:30pm
La Villita Foyer, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

4:30pm

RAPID FIRE TECH: Show and Tell of Technology Projects and Ideas
If you had six minutes to share an idea, best practice or show off a TIG project, what would you talk about? What if you only got 20 slides and they rotated automatically after 20 seconds? Around the world geeks have been putting together events like this to share their ideas. This plenary will feature a series of short presentations highlighting innovative technology projects and ideas. It will be fast paced and informative! If you have something to share, submit your idea to present by November 14th through the link above.

Speakers
KC

Kathleen Caldwell

Pine Tree Legal Assistance, Websites Coordinator
Kathleen has worked at legal aid since almost the beginning of time (1980) - first as staff attorney, then as a member of Pine Tree Legal's tech team. She helps lead Maine's technology initiatives and handles the day-to-day administration of PTLA's several websites. A former English teacher, Kathleen is a Plain Language stickler.
avatar for Sue Encherman

Sue Encherman

Director of Administration, Northwest Justice Project
Susan Encherman began her career in civil legal services in January 1980 when she was hired as the first Administrator of Evergreen Legal Services. She held this position until October of 1995 when as a result of a statewide restructuring plan, she left and began building the Northwest Justice Project (NJP) where she has been the Director of Administration for the past 21 years. NJP is a statewide program with 18 offices and over 200 staff... Read More →
avatar for Joshua M. Goodwin

Joshua M. Goodwin

Managing Attorney, Southeastern Ohio Legal Services
Joshua Goodwin is the Managing Attorney of the Chillicothe office of Southeastern Ohio Legal Services (SEOLS). He graduated from Vanderbilt University Law School in 2006 and has been with SEOLS since 2008. Mr. Goodwin is a generalist attorney and handles family law, consumer, housing, and public benefits cases in Ohio’s state and federal courts. Additionally, Mr. Goodwin is a programmer and is constantly looking for ways to improve his... Read More →
avatar for Dan Jackson

Dan Jackson

Executive Director, NuLawLab
Dan Jackson is a 1997 graduate of Northeastern Law, where he now directs the NuLawLab. Following a federal appellate clerkship, Dan joined the law firm of Bingham McCutchen, ultimately serving as the firm’s director of attorney development and director of training. Prior to law school, Dan worked as a designer for theater. He continues to play in that space, most recently with the Provincetown Tennessee Williams Theater Festival and The... Read More →
WR

Wilhelmina Randtke

Electronic Services Librarian, St. Mary's University School of Law
St. Mary's University School of Law
avatar for Brian Rowe

Brian Rowe

NTAP Coordinator, Northwest Justice Project
Brian Rowe is a professor and techie working at Northwest Justice Project, managing the National Technology Assistance Project and teaching at the University of Washington and Seattle University. He is also a former Chairman of the Board for Washington Lawyers for the Arts. Brian teaches as an adjunct in the areas of Privacy law, Ethics, Copyright and Information Policy. | | Brian has worked for Creative Commons, Public Knowledge, the... Read More →
MS

Matthew Stubenberg

Sr. Applications Specialist, Maryland Legal Aid
avatar for Angela Tripp

Angela Tripp

Director, Michigan Legal Help Program
Angela Tripp is the Director of the Michigan Legal Help (MLH) Program. MLH is responsible for the statewide website for self-represented litigants (MichiganLegalHelp.org, AyudaLegaldeMichigan.org) and eleven affiliated Self-Help Centers around the state. In 2015, over 670,000 people visited the MLH website and over 60,000 people used its resources to complete legal forms. Ms. Tripp has led the development and growth of MLH from its inception in... Read More →


Thursday January 15, 2015 4:30pm - 5:30pm
La Villita B&C, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

5:30pm

NLADA Technology Section Meeting
Thursday January 15, 2015 5:30pm - 6:30pm
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

7:00pm

Affinity Group Dinners/Dinner on Your Own
Thursday January 15, 2015 7:00pm - 9:00pm
La Villita Foyer, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205
 
Friday, January 16
 

7:30am

Breakfast
Friday January 16, 2015 7:30am - 8:00am
La Villita Foyer, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:00am

Case Management Systems User Group
These user group sessions will allow programs with the same case management systems (CMS) to informally meet and discuss CMS features, future plans, challenges and best practices.

Friday January 16, 2015 8:00am - 9:15am
Conference Center: Salons B-E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:00am

Kemps CMS User Group
Friday January 16, 2015 8:00am - 9:15am
Conference Center: Salon E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:00am

Legal Files CMS User Group
Friday January 16, 2015 8:00am - 9:15am
Conference Center: Salon C, Marriott Plaza San Antonio 555 S. Alamo St, San Antonio, TX

8:00am

LegalServer CMS User Group
Friday January 16, 2015 8:00am - 9:15am
Conference Center: Cavalier, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:00am

Pika CMS User Group
Friday January 16, 2015 8:00am - 9:15am
Conference Center: Salon F, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:00am

Salesforce/Justice Server CMS User Group
Friday January 16, 2015 8:00am - 9:15am
Conference Center: Salon G, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:00am

App Ready Idea in Search of Developers
This is an interactive session with an app ready idea in search of some developers. Courtroom based "lawyer for the day" projects require volunteer lawyers to engage in compressed client interviews that must be both efficient and effective, but also result in ethical decisions regarding limited scope representation for simultaneous settlement negotiations or brief court appearances. Drawing on hundreds of hours of experience training private attorneys to operate in this "speed dating" environment, we developed interview checklists as a guide and safety check. Volunteers received training perhaps weeks before the actual day in court, so often forgot the checklist or simply misplaced it in the flurry of paperwork. These checklists lend themselves well to being deployed as an app that volunteers could review at their convenience in advance and review during their interview with the client. Let's get some creative minds together and create an app!

Speakers
KA

Katherine Alteneder

Coordinator, Self-Represented Litigation Network
Katherine Alteneder, Coordinator of the Self-Represented Litigation Network (SRLN), has a background in legal services, the courts and private practice. After clerking for a trial court judge, Katherine worked at Alaska Legal Services Corporation, initially handling DV matters and later as the Aging Grant Coordinator. In 2001, Katherine joined the Alaska Court System to develop the statewide Family Law Self-Help Center, which resulted in the... Read More →


Friday January 16, 2015 8:00am - 9:15am
Conference Center: Salon D, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:00am

Drupal/DLAW: Where Are We Now
About 20% of legal services websites use the open source Drupal website content management system. This session's panelists will provide updates on several Drupal projects. Mary, Steve, and Abhijeet will present the latest version of DLAW, the open source template based on Drupal. DLAW provides a recommended statewide website configuration, National Subject Matter Index integration, pre-built themes, and many other useful features. Gwen will talk about Illinois Legal Aid Online's work to convert its four websites to a single Drupal 7 instance. She will share the lessons learned and how other states can take advantage of their work in the coming months. Brian will discuss new features developed for Stateside Legal and other LSC Drupal sites as well as a look at a survey project in Drupal.

Speakers
avatar for Abhijeet Chavan

Abhijeet Chavan

Urban Insight, Inc., CTO
Abhijeet Chavan is the chief technology officer of Urban Insight. He has over 21 years of technology consulting experience working with government, higher education, and non-profit clients. His areas of interest include content management systems, user experience design, data visualization and data science. Abhijeet is the creator of OpenAdvocate which provides web solutions for legal services. He also created the GuideClearly, WriteClearly... Read More →
avatar for Gwen Daniels

Gwen Daniels

Technical Director, Illinois Legal Aid Online
Gwen Daniels has served as Illinois Legal Aid Online's Technical Director since August 2004. She is the primary architect for all of its technology-based solutions and products. She is a full-stack developer and works in PHP & Drupal, JavaScript, CSS, HTML5, Behat, and other software technologies. Gwen has a B.B.A in Accounting with a concentration in Computer Science and a J.D. from DePaul College of Law.
avatar for Steven Rapp

Steven Rapp

Website Admin/Technology Project Developer, Idaho Legal Aid Services, Inc.
Steven Rapp has been with Idaho Legal Aid Services since 2007 and serves as the Website Administrator and Technology Projects Developer. Prior to work in the Legal Aid technology area, Steven was an Executive producer and Content Developer for the National Science Teachers Association, Arlington, VA., developing online learning modules for educators. Before moving into the technology field, Steven was a High School science teacher in Boise, ID.
avatar for Brian Stewart

Brian Stewart

Web development, database programmer, BDS Works
Brian Dyer Stewart began database programming and analysis in the 80s, creating custom software for non-profits. His work evolved into programming for clients' online needs. Recent Legal Services work includes Stateside Legal, a resource for service members and their families, sites for Maine, Kentucky, Vermont and work with the National Association of Consumer Advocates. He developed an online triage and intake system for the New England... Read More →
MZ

Mary Zimmerman

Director of Finance and Administration, Idaho Legal Aid Services, Inc.
Mary Zimmerman has been with Idaho Legal Aid Services for the past 25 years. ILAS is a statewide organization and has been the only poverty law agency in Idaho for over forty years. As the Director of Finance and Administration she is responsible for all accounting, budgeting and financial reporting and processes. She also handles most of the human resources responsibilities and is currently the Project Manager for several TIGs and a Pro Bono... Read More →


Friday January 16, 2015 8:00am - 9:15am
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

8:00am

LawHelp Network Session: What's New and What's Next for 2015
This session will highlight LawHelp / probono.net / LiveHelp network activities and developments. PBN staff will discuss new and upcoming developments for the LawHelp.org and probono.net platforms, including mobile initiatives, new approaches to delivering content and online forms, and how statewide websites are advancing other innovations in the field. In addition, project coordinators from two states will discuss content and outreach initiatives, and how they can be replicated. While aspects of this session will be platform-specific, all are welcome, and the concepts and examples will be relevant to anyone interested in using online tools to increase client services and boost pro bono.

Speakers
avatar for Xander  Karsten

Xander Karsten

LawHelp Program Coordinator, Pro Bono Net
Xander joined Pro Bono Net in 2012. Previously, he worked for two years as an Equal Justice AmeriCorps Legal Fellow at Legal Assistance of Western New York in Geneva, New York, where he focused on providing holistic legal representation to those affected by a criminal record. From 2008 to 2010, he worked as an Institute for Foreclosure Legal Assistance grantee at the Empire Justice Center in Rochester, New York. Xander received his J.D. from SUNY... Read More →
avatar for Liz Keith

Liz Keith

Program Director, Pro Bono Net
Liz joined Pro Bono Net in December 2004, working first as a LawHelp Circuit Rider and now as the Program Director. She received a self-tailored master's degree in community informatics from the University of Michigan School of Information, where she was a consultant to community information projects for the Digital Partners Social Enterprise Laboratory and the Alliance for Community Technology in Haiti and Chile. Previously, Liz served as... Read More →


Friday January 16, 2015 8:00am - 9:15am
La Villita A, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

9:15am

Break
Friday January 16, 2015 9:15am - 9:30am
Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

9:30am

Bringing More to Legal Aid Than Just More People – WHY Online Intake
A presentation on two very different online intake projects: NH and WA with particular focus on why the programs chose to implement online intake; what their goals were for the projects and what each program has learned. Each program integrated online intake into an existing legal services delivery model and will discuss the impact online had on their model, and any changes which resulted. Among other topics, the presenters will explain how their systems have improved efficiency, enhanced coordination with other legal assistance providers, and expanded access. Common concerns of programs which have not adopted online intake will be addressed in terms of each programs’ approach and outcomes.

Speakers
BH

Breckie Hayes-Snow

Deputy Director, Legal Advice & Referral Center
Breckie has been at LARC for 18 years and worn many hats in the process. She is primarily responsible for the legal assistance provided on the Statewide hot-line, the case management system and statistical reporting, and the LegalServer based online intake system. LARC works towards a seamless legal services delivery system in New Hampshire and has used Online Intake to advance that objective.
avatar for Claudia Johnson

Claudia Johnson

Program Manager LawHelp Interactive, Pro Bono Net
Claudia works to improve how legal non-profits and courts provide services to low income communities and how those without lawyers obtain the remedies they need from multiple venues. Claudia has been working on access to justice through technology for over 12 years, the work she did at Bay Area Legal Aid in Oakland in designing and implementing the successful Legal Advice Line. Claudia has been an innovator for 21 years starting the lawyer of the... Read More →
JK

Joan Kleinberg

Director of Strategic Initiatives, Northwest Justice Project
Joan Kleinberg is a member of the management team of the Northwest Justice Project where she works on projects that support the strategic objectives of the organization including outcomes measurement, use of data, intake system flow, case management system development and private attorney involvement. She worked at Evergreen Legal Services as a staff attorney in Yakima and Seattle from 1977 to 1981 and as a private attorney involvement specialist... Read More →
avatar for Cheryl Nolan

Cheryl Nolan

Program Counsel, OPP, Legal Services Corporation
Cheryl Nolan has more than 20 years of experience in legal services. She worked with the Legal Aid Society of Hawai’i and the Legal Aid Society of San Diego, focusing on establishing centralized intake, telephone advice, and referral systems. While at the Legal Aid Society of Hawai’i, she also established a pro bono project in collaboration with the Life Foundation, the statewide, nonprofit AIDS services organization in Hawai’i providing... Read More →


Friday January 16, 2015 9:30am - 10:45am
La Villita A, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

9:30am

Fast and Forward- Looking at Project Management
There are as many project management schools of thought as there are project managers, and each person has their own approach to moving a project from start to finish. Join us as we take a thoughtful look at what tasks we perform, and how we preform them in this session exploring “project management”. From running short and effective meetings, to juggling multiple deliverables and outcomes, to reporting back to funders, this sessions takes a step back to examine what we do, and the mechanics of how we do it. Regardless of the platform, tool, approach or project you’re engaged with, this session will focus on the theoretical and practical underpinnings of managing a project, whether you’re working on the same project from start to finish or stepping in to a new project midstream.

Speakers
avatar for Xander  Karsten

Xander Karsten

LawHelp Program Coordinator, Pro Bono Net
Xander joined Pro Bono Net in 2012. Previously, he worked for two years as an Equal Justice AmeriCorps Legal Fellow at Legal Assistance of Western New York in Geneva, New York, where he focused on providing holistic legal representation to those affected by a criminal record. From 2008 to 2010, he worked as an Institute for Foreclosure Legal Assistance grantee at the Empire Justice Center in Rochester, New York. Xander received his J.D. from SUNY... Read More →
avatar for Jessie Posilkin

Jessie Posilkin

Training & Implementation Specialist, LSC
Jessie Posilkin is the Training & Implementation Specialist at LSC, where she is training staff on everything from data visualization to password managers. In addition, she is supporting the transition to a new document management system and data portal. In her life away from LSC, she is a supporter of the Open Referral Project, building an open data standard for human services data, and she is a volunteer with Code for America on an... Read More →
avatar for Anna  Hineline Steele

Anna Hineline Steele

Technology Coordinator, Legal Assistance of Western New York
Anna Steele is the Technology Coordinator at Legal Assistance of Western New York, Inc.® She has assisted in the administration of a variety of innovative technology related initiatives including LSC TIG funded projects. She works with the LawNY® staff to ensure that they have access to and understand the technology that is available to better serve clients and effectively collaborate with others in the organization. This is her sixth year with... Read More →


Friday January 16, 2015 9:30am - 10:45am
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

9:30am

Security Basics
Traditional approaches to computer security are getting archaic pretty quickly. How important are firewalls if half your staff are carrying your sensitive data on their smartphones? What does cloud storage mean for attorney/client privilege? What is a safe password in a world where software can guess every possible combo of words and letters? We’ll discuss a lot of the current trends in mobile, web and company technology security.

Speakers
avatar for Peter Campbell

Peter Campbell

Chief Information Officer, Legal Services Corporation
Peter Campbell is the Chief Information Officer at Legal Services Corporation. Prior to joining LSC, Peter spent five years managing technology at Earthjustice, the nation's leading environmental law firm, and seven years serving as IT Director at Goodwill Industries of San Francisco, San Mateo and Marin Counties, Inc. Peter has a broad knowledge of networks, databases, email and the web. In 2003, he won a "Top Technology Innovator" award from... Read More →
avatar for Steven Heye

Steven Heye

Manager of Technology, The Cara Program
Steve Heye is the Manager of Technology at The Cara Program in Chicago. He is responsible for managing the strategy and ongoing operations related to technology for The Cara Program. His previous role was at the YMCA of Metropolitan Chicago where he was responsible for managing all aspects of the YMCA's online presence including the web sites, intranet, and social networking. Before that he was with the Technology Resource Group at YMCA of the... Read More →


Friday January 16, 2015 9:30am - 10:45am
Conference Center: Salon E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

9:30am

Top Ten Pro Tips For Building Effective Websites
In an ever-changing technology landscape it is more important than ever to stay current with latest techniques to ensure that your website is performing at its highest potential. In this session I will present practical tips on improving your website's effectiveness. I will cover latest techniques, tools, and trends in visual design, web typography, information architecture, search engine optimization, social media integration, web traffic analytics, and more, along with real-world examples and case studies. The material presented can be applied to a website running on any content management platform.

Speakers
avatar for Abhijeet Chavan

Abhijeet Chavan

Urban Insight, Inc., CTO
Abhijeet Chavan is the chief technology officer of Urban Insight. He has over 21 years of technology consulting experience working with government, higher education, and non-profit clients. His areas of interest include content management systems, user experience design, data visualization and data science. Abhijeet is the creator of OpenAdvocate which provides web solutions for legal services. He also created the GuideClearly, WriteClearly... Read More →


Friday January 16, 2015 9:30am - 10:45am
Conference Center: Cavalier, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

10:45am

Break
Friday January 16, 2015 10:45am - 11:00am
Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

11:00am

Expert Systems Affinity Group
Friday January 16, 2015 11:00am - 12:00pm
Conference Center: Salon F, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

11:00am

Information Security Affinity Group
Friday January 16, 2015 11:00am - 12:00pm
Conference Center: Salon G, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

11:00am

Mobile Strategies Affinity Group
Moderators
avatar for Abhijeet Chavan

Abhijeet Chavan

Urban Insight, Inc., CTO
Abhijeet Chavan is the chief technology officer of Urban Insight. He has over 21 years of technology consulting experience working with government, higher education, and non-profit clients. His areas of interest include content management systems, user experience design, data visualization and data science. Abhijeet is the creator of OpenAdvocate which provides web solutions for legal services. He also created the GuideClearly, WriteClearly... Read More →

Friday January 16, 2015 11:00am - 12:00pm
Conference Center: Cavalier, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

11:00am

Phone Systems Affinity Group
Friday January 16, 2015 11:00am - 12:00pm
Conference Center: Salon E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

11:00am

11:00am

11:00am

11:00am

Affinity Groups
An opportunity for informal networking and affinity group sessions based on the selections of participants at registration.

Friday January 16, 2015 11:00am - 12:15pm
Conference Center: Salons B-E, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

11:00am

Managing Your TIG Effectively and the 2015 TIG Cycle
(Required attendance for all 2014 TIG award recipients) The TIG staff will review reporting requirements, grant assurances and discuss best practices for managing technology grants. There will also be a preview of the upcoming 2015 TIG Cycle.

Speakers
avatar for David Bonebrake

David Bonebrake

Program Counsel, Office of Program Performance, Legal Services Corporation
David Bonebrake is a Program Counsel at Legal Services Corporation and is responsible for helping manage LSC’s Technology Initiative Grants (TIG) Program. TIG funds innovative technology projects that improve quality and access to legal services across the country. Prior to LSC, David provided technology support and assistance to the poverty law community at the Legal Services National Technology Assistance Project. David has worked extensively... Read More →
avatar for Glenn Rawdon

Glenn Rawdon

Senior Program Counsel for Technology, Legal Services Corporation
Glenn Rawdon is Program Counsel for Technology with the Legal Services Corporation. He is responsible for helping legal services programs with their technology efforts and with the administration of the Technology Initiative Grants (TIG) program. Since the program started in 2000, TIG has made over 640 grants totaling over $53 million, many of them in partnerships with SJI and the courts. He is a member of the Executive Committee of the... Read More →
avatar for Jane Ribadeneyra

Jane Ribadeneyra

Program Analyst for Technology, Legal Services Corporation
Jane Ribadeneyra is a Program Analyst for Technology at the Legal Services Corporation in Washington, DC. She is responsible for helping legal aid programs implement innovative technology projects that improve access to high-quality legal assistance for poor people across the country. She helps manage LSC's Technology Initiative Grant program, which has made more than 600 grants totaling over $46 million since its inception in 2000. Jane has over... Read More →


Friday January 16, 2015 11:00am - 12:15pm
La Villita A, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

12:15pm

Box Lunch
Friday January 16, 2015 12:15pm - 1:00pm
La Villita Foyer, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205