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Legal Services Corporation’s 2015 TIG Conference
San Antonio, TX
January 14-16, 2015 
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Wednesday, January 14 • 1:45pm - 3:00pm
Data Analysis Strategies to Maximize Impact

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In order to understand clients’ needs and to maximize the impact of work on their behalf, legal aid organizations can employ various types of analyses using a combination of internal data and external data. Two legal aid organizations (The Legal Aid Society of Cleveland and Montana Legal Services Association) will share research and analysis methods they developed in partnership with a local academic institution (the Levin College of Urban Affairs at Cleveland State University) to identify and better meet the needs of their clients. This session will include (1) a research framework that can be used to design a data analysis process, (2) examples of spatial and trend analyses, including a list of maps that every legal aid organization should have, (3) a data dashboard tool that can be used for real-time snap shots of client and case data, and (4) ideas about partnering with research institutions.


Colleen Cotter

Executive Director, The Legal Aid Society of Cleveland
Colleen M. Cotter is the Executive Director of The Legal Aid Society of Cleveland, serving in that position since 2005. Cleveland Legal Aid provides civil legal assistance to 8,000 clients each year, focusing on safety and health, education and economic stability, shelter, and ensuring government agencies and the justice system are accountable and accessible. Colleen serves on the Board of Directors of the Saint Luke's Foundation and the... Read More →
avatar for Brian A. Mikelbank

Brian A. Mikelbank

Associate Professor of Urban Studies, Cleveland State University
Brian A. Mikelbank is an associate professor of Urban Studies in the Maxine Goodman Levin College of Urban Affairs at Cleveland State University. He is an urban geographer with varied interests in quantitative spatial analysis. His recent research focuses on the spatial analysis of metropolitan housing markets and dynamics of urban-suburban change. Brian teaches classes in housing analysis, quantitative and spatial data analysis, urban geography... Read More →
avatar for Alison Paul

Alison Paul

Executive Director, Montana Legal Services Association
Alison Paul is the Executive Director of the Montana Legal Services Association in Helena, Montana. Alison attended law school at the University of Kansas, and was in private practice in Chicago, Illinois, primarily advising tax-exempt organizations before moving to Montana. Alison joined the Montana Legal Services Association in 1998 as an attorney with its Domestic Violence Unit, and became the Executive Director in 2011. Alison is a member... Read More →
avatar for Rachel J. Perry

Rachel J. Perry

Principal, Strategic Data Analytics
Rachel J. Perry is Founder and Principal at Strategic Data Analytics, LLC. SDA is a data analysis consulting firm which helps organizations use data to celebrate successes, assess client service effectiveness, analyze client need, increase organizational efficiency, impress funders, increase revenue, design and implement outcome measures, and to grow internal capacity to use data in support of organizational goals. Ms. Perry has over 18 years... Read More →

Wednesday January 14, 2015 1:45pm - 3:00pm
Pavo Real, Marriott Plaza San Antonio 555 S Alamo St, San Antonio, TX 78205

Attendees (34)